Are there any hidden charges other than the one stated in my booking details?

We strive to be as transparent on our pricing as we can, therefore the price quoted on our website or mobile app will exactly be the price you will pay.

However, additional charges may occur if any additional service is requested (which is not pre-booked) or added during the moving day.

Do note also, that additional charges may apply for factors beyond TheLorry’s control, such as but not limited to: Additional trips, loading wait times, special requests and other unexpected barriers to loading or unloading that may or may not have been communicated to TheLorry.

Please read our Terms & Conditions for more information.