booking
- I have completed my booking. What’s next?
- Can someone visit my house and do an in-home estimate of what I own?
- Do you offer a service to dispose of unwanted items?
- Does the 4×4 pickup vehicle type offer any additional services?
- Does the driver help with the moving?
- How do I know what type of vehicle to choose?
- How do I make a booking?
- I want a price quotation. How do I get it?
- If I have any problem on moving day, who should I contact?
- Insurance coverage
- Long Push
- Moving in/out will require an approval permit. Will it be handled by TheLorry?
- What are the types of vehicles you have?
- What happens if I require additional trips?
- What if I want to request additional pickup/drop off?
- What is bubble wrap?
- What is shrink wrap?
- Can I change the payment method after completing the booking process?
- Are there any hidden charges other than the one stated in my booking details?
- Can I ship only one or two items?
- Can I still amend the details after I have placed my booking?
- Do I have to be at the pickup and/or delivery locations?
- Do I need to share the space with others to transport my items?
- Do the drivers drive straight through to their destination?
- Does the price shown include manpower? If not, how do I get the price that includes manpower?
- How do I know what my booking number is?
- How is your rate charged?
- How much are the cancellation fees?
- I keyed in my address and the drop-down list doesn’t appear / there’s an error saying “Please insert a specific address”. How do I proceed?
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